Support

Virtual Visit Presentations provides unlimited support to its users via email, priority live chat or toll-free phone. Additionally, registered users have access to our online training tutorials and User FAQs (available by logging in using the link above).

Email Support:
Questions are distributed to a number of support reps so that you are ensured a quick response.
Click Here

Priority Chat:
Click the button below to chat live with a technical support member.

Phone Support:
416.766.7733 upon answer, press 1

TEST YOUR CONNECTION SPEED: If your remote tour seems slow, it may be due to volume of traffic and/or your connection speed.
A free and reliable test is available here: www.speedtest.net

DETAILED NETWORK ANALYSIS: If you can't establish a remote connection or are experiencing unknown errors, a technical support respresentative may ask you to run a detailed network analysis. This is a free service as part of an ongoing project at the University of California, Berkeley.
netalyzr.icsi.berkeley.edu

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